We currently have an Assistant Manager vacancy in our Ealing shop.
Our Assistant Managers are equally as passionate about customer experience as they are about coffee, and building a happy team! Whether it's leading an organised shift, or supporting your Shop Manager, you’ll champion our shared vision.
You’ll role-model our values + strengths in all you do to inspire + set the tone for others. Your role is integral to the success of your shop, and delighting customers, putting them at the centre of everything you do.
There are loads of great reasons to join H+H:
+ Free coffee!
+ Free shift meal.
+ Potential to earn an additional £1/hour with our mystery shop bonus!
+ Amazing training!
+ More free coffee!
+ Perkbox – an online discount provider (we call it Beanbox!)
+ Eligibility to join the H+H Pension.
+ Loads of opportunities to grow and progress.
+ Even more free coffee!
WHAT YOU'LL DO
o Leading a shift - Lead an organised shift to deliver a better coffee experience.
o Making and delivering shop plans - Support with creating + executing on a Shop Plan to continuously improve your shop.
o Customer + Quality - Create loyal fans of H+H by delivering an amazing customer experience, and champion speciality coffee + famous food. Every visit.
o The H+H Way – Ensuring your shop and team are clean, safe, secure + legal. Always.
o Support People - Support with cultivating a high performing, happy team. From recruitment, to Shadow Shifts, performance conversations + disciplinaries – You’ll help.
o Champion community - Make local friends within your community by supporting great causes and holding events.
o The Essentials - Maintain an organised back office by keeping on top of admin + ensure data, scheduling, ordering and cash are 100% accurate.
HOW YOU'LL DO IT!
o With authenticity - With a clear vision in mind. Knowing your role in the team. Being your best self - with confidence, while encouraging your team to be authentic too.
o We coach - Empower others to grow and do for themselves.
o We help create synergy - Build a kick-ass team. Energise through highs + lows. Create strong relationships, and an environment of support, trust + feedback.
o We think business - Immerse yourself in data. And use your insight to make smart + sound decisions to achieve business targets.
o We get organised - Get stuff done by being brilliant at the basics. With an eye for detail. And plenty of planning, prioritising + delegating to keep it slick.
o We can be a bit…maverick - Spot ideas outside the box. Experiment. Never be afraid to fail, change or challenge the status quo.
o Flourish - Adopt the right mindset in the face of change + challenge. And take care of yourself to bounce forward better for it.
o Committed to Growth - Champion your own development. Be curious to learn. Hungry for feedback. And improve all the time.
Funded by the businesses in Ealing town centre, Make It Ealing is a company dedicated to supporting local business, celebrating and promoting Ealing town centre and improving the area for everyone who works, lives, or visits the area. Make It Ealing funds programmes and projects under four main project themes, support, advice & connections, events & arts, safe, secure & evening economy and value improvements. If you would like to learn more about Make It Ealing please contact the team.
Make it Ealing
Make It Ealing Co Ltd. Saunders House 52-53 The Mall Ealing W5 3TA
020 3405 0751 079 4372 0227 info [at] makeitealing.co.uk