Welcome to the latest Make It Ealing newsletter.

We’re pleased to share that a new Town Centre Police Team is now in place in Ealing Broadway. The team will work alongside the existing Safer Neighbourhood Team to provide additional support to businesses and help address key concerns across the town centre.

Make It Ealing is already working closely with the new team to strengthen communication, improve intelligence sharing and support practical steps that help reduce crime.

From next week, members of the Town Centre Team will be visiting local businesses to introduce themselves, listen to your experiences and ensure you know how to contact them. They are keen to build strong relationships and understand the issues that matter most to you.

Message from Ealing Broadway Town Centre Team:

Hello Ealing Broadway,

We would like to introduce the new Ealing Broadway Town Centre Team, made up of one sergeant and seven police officers, working a mix of early and late shifts.

Our key priorities include tackling:

• shoplifting
• robbery
• anti-social behaviour

To effectively reduce crime in Ealing Broadway, we need the support of businesses. Reporting incidents to the police and sharing information with the team helps us to identify patterns, target offenders and respond more efficiently.  

Met Engage is a police platform that allows the public to communicate directly with local officers and share the issues that matter most to them. By registering your business on Met Engage, you’ll gain access to a closed communication group specifically for businesses in Ealing Broadway. This will enable you to work closely with the Town Centre Team and receive up-to-date information. Please note, Met Engage is not for reporting crime.

For reporting incidents and sharing intelligence, please also sign up to ShopSafe, Make It Ealing’s intelligence-sharing platform. This helps ensure information is shared quickly and appropriately.

We will also be introducing regular Shop Watch meetings, bringing businesses and police together to discuss concerns, share updates and agree practical actions. Further details will follow shortly.

We look forward to working closely with you.

We are also pleased to share the Town Centre Team Introduction Pack, which has lots of useful information, including a guide on how you should report a crime. Click below for each document:

1. Town Centre Team leaflet
2. Reporting standards
3. Witness statement template for CCTV download
4. Witness statement template for losses
5. Witness statement template for shoplifting, CCTV and losses
6. Witness statement example

This Valentine’s season, we brought a little extra love to the Broadway with a special photo opportunity installation on the Green. The large red heart and glowing tea lights created a warm, welcoming space for visitors to pause, and capture the moment.

We’re incredibly grateful to all the businesses whose ongoing support helps make initiatives like this possible. It’s through our collective effort that we continue to create a vibrant, inviting destination for residents and visitors alike.

We’re excited about bringing in a new term and look forward to delivering even more opportunities to drive engagement, increase footfall, and support trading across the BID area.